FantasyThemes Help Desk

Alex Gurghis Support Agent
6 years ago

Closed due to inactivity.

Welcome!

That worked! Thank you for all your help.

Hey Mark,

There is a jQuery conflict with the Contact Form 7 plugin, just deactivate it and it will work. It's not an issue from the theme.

Hey Alex,

After I try to change any content in the customize area and publish. I get this error.

Great. I will check it out here soon.

Done

Yes, sure.

Will you please let me know when you are complete?

I will finish today with the import ;)

It could be but I'm not really sure how you get can tell.

Hey Mark, I'm trying to import the images but the server is so slow, it's losing the connection if the image is a little bigger like 700kb. Is it a shared server?

Sounds good. Thank you and talk to you tomorrow.

Hey Mark,

I managed to install the demo, only the media is missing. I will try to import media tomorrow, here is 1:46 am already.

Thank you for helping. Let me know if you need anything to help resolve the problem.

I'm working on it right now. The server is deletes two files from theme and I don't now why.

great

It worked.

Ok

might be still pending

Hey Mark,

Are you sure you gave me access to right folder? It opens an empty director.

Can you send ftp login credentials?

You deleted casaroyal plugin. It has all the real estate plugins in it.

try now. I went into the file manager and deleted the demo wizard plugin. I believe that is whats making it crash.

I tried to access the website but it is down.

Yes, for wordpress.

Hey Alex,

Do you need the login credentials for wordpress?

Hey mark,

We can install the demo for you, just send us login credentials.

Whenever I get to the end of the setup wizard, it gives me an HTTP error 500. Says that the site cannot complete the request. Need helping fixing?

The Demo Content Will Not Install