I have got my hosting provider to make these changes, but it is still being stuck at this stage now.
Alex Gurghis
Support Agent
2 years ago
Can you ask please to increase this options in php server settings:
memory_limit = 256M
upload_max_size = 128M
post_max_size = 128M
upload_max_filesize = 128M
max_execution_time = 300
max_input_time = 1000
Yours sincerely
Alex Gurghis
WordPress Developer
Dribbble Instagram Envato
Alex Gurghis
Support Agent
2 years ago
I am working on it right now.
Yours sincerely
Alex Gurghis
WordPress Developer
Dribbble Instagram Envato
Ben Miotti
2 years ago
Hi,
I have spoke to my hosting - they said the following file, admin-ajax.php, restrictions are normal. (0664)
So, what now?
Alex Gurghis
Support Agent
2 years ago
Hi Ben,
It seams that there is a restriction (Server firewall) to ajax-admin.php file:
Can you ask the hosting to remove the restriction to it.
Yours sincerely
Alex Gurghis
WordPress Developer
Dribbble Instagram Envato
Ben Miotti
commented privately
Alex Gurghis
Support Agent
2 years ago
Hi,
Please send a link and login credentials to investigate the issue.
Yours sincerely
Alex Gurghis
WordPress Developer
Dribbble Instagram Envato
Ben Miotti
2 years ago
Hi,
I have bought the RoyalStudio theme, but when I am importing the demo data it remains like this for ages.
Is this normal or is there a reason it's not progressing?
Hi Ben,
I just checked and it worked.
Yours sincerely
Alex Gurghis
WordPress Developer
Dribbble Instagram Envato