Rental car added disappering from rent page

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autoRoyal - Automotive WordPress Theme autoRoyal - Automotive WordPress Theme February 06, 2020
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Imad Oudghir
4 years ago

Hi Alex,

I Hope you are doing well,

I updated again all the 34 cars and they all showed up perfectly on the website. 

By the way, i always edit the cars from wordpress back-end.

Kind Regards,

Imad

Alex Gurghis Support Agent
4 years ago

Hey Imad,

I'm sorry for the inconveniences. Please edit the care from wordpress back-end not from front-end. I just saved again a car (2018 Jeep Grand Cherokee Overland Diesel) in wordpress back-end and it appeared on inventory with the correct price.

Kind Regards,

Alex

Imad Oudghir
4 years ago

Hi Alex,

What you are doing is wrong man. You can't just leave someone hanging for days like that.

Can you please fix the issue and show me how to do it by myself. I can't wait 3 to 5 days for you to give me an answer eveytime i update my car inventory.

Imad.

Imad Oudghir
4 years ago

Hi Alex,

Sorry to bother you again.

I just finished adding all my cars to the inventory and realised again that most of them don't show on the website and the rent prices per day show zero again.

Imad

Imad Oudghir
4 years ago

Hi,

Thanks a lot,


Imad

Alex Gurghis Support Agent
4 years ago

Hi,

I fixed the issue.

Imad Oudghir
4 years ago

Hi Alex,


Can you please have a look at it ?? 


Imad

Imad Oudghir
4 years ago

Hi Alex,

Can you please see why the rent prices per day show zero on the website instead of the real price per day.

Sorry for the inconvenience,

Imad

Imad Oudghir
4 years ago

Hey Alex,


Thanks a lot, your really helped me out,


Imad

Alex Gurghis Support Agent
4 years ago

Hey,

I fixed the issue.

- Alex

Imad Oudghir
4 years ago

Hey Alex,


Did you find out why ???


Imad

Imad Oudghir commented privately
Alex Gurghis Support Agent
4 years ago

Hi,

Can you send us login credentials to take a better look at the issue.

Alex

Imad Oudghir
4 years ago

Hey Alex,

I added 13 new vehicles to my inventory and tried to add all the informations on every single vehicle page including the Rent Price Sets. But, as you can see on the screenshots attached, there is 0 vehicle showen on my website. 

My website is :  https://clichycar.ma

By the way, i got this message today every time i open the wordpress single vehicle page : ''CarQuery API access has been denied.'' 

Kind Regards,

Imad

Alex Gurghis Support Agent
4 years ago

Hey Imad,

Can you give us more details about the issue. Did you imported the cars but they do not appear on rent page? The cars appear on rent page when there are price sets added.

Kind Regards,

Alex

Imad Oudghir
4 years ago

Hi,

I don’t know why but i need to go and click on ’’Update’’ for every rental car i added to make them show on the website or else they will disappear again from the rent page and home widget.

is there anything i can do to fix this issue.


Kind Regards,

Imad